Total Managed Care
As part of our commitment to total customer satisfaction, we can help with everything from repairs and refreshes to equipment buybacks. Here are just a few of the ways we add value to help your business communicate better.
Headset/Handset & Conferencing Refresh
To prolong the life and increase the productivity of your headsets and handsets, we offer a comprehensive refresh and cleaning service – so your trusted equipment will be as good as new in no time.
Product Identity Tagging
We offer free tagging on headsets, personalising the products and helping better manage your communication products. This complimentary service makes it easier for you to identify the communications equipment in your workplace at any one time as well as budgeting for future finance planning.
We will happily handle any warranty management issues you may have with orders. As an authorised partner, we are well placed to seek replacements and cosmetic repairs on your behalf – potentially reducing the turnaround time for problems to be resolved.
If you no longer require your current headsets, handsets, telephone systems and conferencing equipment, we may accept them in a part exchange deal for new replacement products. Not only will this reduce your costs, it will also remove the environmental impact of waste products.
Onsite Audits/Refresh Services
The go2 telecom service team can arrange to come onsite and audit your equipment to ensure they are operating at peak levels, and provide a full hygienic cleaning services. Completing this process onsite can significantly save time and reduce interruption of your business.
The go2 telecom service team will happily inspect any faulty handsets or conferencing products, performing any repairs for a small charge. Potentially offering great savings, compared to replacing equipment as soon as a fault emerges.
We work with you to find the best solution
We learn about your business and your future plans
We figure out the specific office solution you need
We work with the best partners to put it all in place
Your team and your business get even more effective