Free Collections

Fast, convenient and free – just how it should be

At go2, our commitment to Total Managed Care is giving you peace of mind that your telephony and conferencing equipment are in good hands. Whenever you find a fault with a headset, handset or conferencing device, our friendly secure carrier will come and collect.

Our Returns Form and Services Form are available to download by clicking the links below:

 

How it works

Few telecoms supply specialists offer free collection on faulty items, but it’s just our way of making life a little easier for our customers. Find out how our free collection service works below.

  • 01.You Call

    Whether you’ve found a fault, or your equipment is ready for a service, call or e-mail our friendly team and we’ll help arrange a collection time that’s convenient for you. 01925 768250 or service@go2telecom.co.uk

  • 02.We Collect

    Our secure carrier DPD will come to your business to collect your items and on a day that suits – saving you time, money and unnecessary trips to post office. Simply box the items securely after completing this document and fixing the collection label to the package.

  • 03.We Service

    Whether your hardware needs repairing, refreshing or auditing, our expert service team will test and check your items thoroughly sending you a breakdown.

  • 04.You Deliver

    We will on completion of our service securely return to you as soon as possible to minimise disruption (a secure return fee will apply of £8.95 ex. vat).

Free Collections FAQs

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