A. The process usually takes up to 15 working days from start to finish. However some product can be out of stock with the manufacturer and further delays may apply, we will look to keep you updated if this is the case.
A. No, we will only ever cosmetically refresh headsets to make them look like new, prolong the lifetime of the product and support hygiene requirements.
No manufacturer authorises the repair on their headsets and this will also void any warranty offered.