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Case Study
Uber Has Deployed 850+ Zoom Rooms with PanaCast for Intelligent, Real-Time Video Communications.
Just like the ideal Uber ride, a video call should be easy and efficient, should enhance productivity, and should leverage the latest in cutting-edge video collaboration technology.
The Client
Uber has deployed more than 850 PanaCast camera systems worldwide over the course of the past 2 years.
Uber is a transportation network company headquartered in San Francisco, California. Uber offers services including peer-to-peer ridesharing, ride-service hailing, food delivery, and a bicycle-sharing system. The company has operations in 785 metropolitan areas worldwide.
How many times have you heard someone say “I ubered there?” This verb is a testament to Uber’s rising prevalence and the company’s position as a leader in the ridesharing economy.
The Challenge
Uber was growing at a rapid pace and the need
for Zoom Rooms.
Uber was growing at a rapid pace and the need for Zoom Rooms – the selected video conferencing service - was multiplying.
Uber has deployed more than 850 PanaCast camera systems worldwide over the course of the past 2 years. Their technical team began working closely with PanaCast’s sales and engineering teams in September 2016.
The Solution
The PanaCast team worked closely with Ravi Sharma, Uber’s Head of Collaboration and AV Services. Sharma joined Uber to lead their AV 2.0 effort. Responsible for connecting thousands of Uber global sites via cloud collaboration technologies, Sharma built a task force dedicated to that single mission.
Under his leadership, the team has revolutionized how Uber collaborates via video, offering a premier user experience while simultaneously reducing cost and enhancing remote manageability, for all 15,000+ Uber employees in 400+ offices.
First, the team conducted deep analysis of users’ needs and selected solution components which would deliver an outstanding, immersive, easy-to-use experience. This included Zoom as the preferred VC cloud services provider and PanaCast as the preferred device to provide Panoramic-4K quality video with a 180° immersive experience.
Testimonial
Sharma, responsible for
connecting thousands of Uber global sites via cloud
collaboration technologies, built a task force
dedicated to that single mission.
"When people walk into a conference room, they don’t want to struggle with the technology - they want it to just work. PanaCast provides that while significantly enhancing employee productivity. That’s why we’ve deployed hundreds of PanaCast devices across Uber’s conference rooms globally".
Ravi Sharma, Head of Collaboration and AV Service at Uber
The Results
The results speak for themselves
Sharma recognizes that PanaCast has saved the company money on what would otherwise be lost real estate. “PanaCast has significantly improved the productivity of our employees,” Sharma attests. “This is why we’ve standardized on PanaCast. The devices are now being used in about 850 collaboration rooms and spaces in Uber offices around the world.”
Products used
Jabra
Panacast
Jabra
Panacast 20
Jabra
Panacast 50
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